FAQs: Frequently Asked Questions

At Derby Hotels Collection, we are committed to Sustainable Development, as outlined in the World Tourism Organization's Declaration. We offer accommodations that respect the environment, built and developed according to sustainable and environmental criteria, designed for guest comfort and to generate economic, social, and cultural well-being. Suites Avenue has been awarded BIOSPHERE CERTIFIED. Learn more on our website: https://www.derbyhotels.com/en/sustainability.

Suites Avenue is accessible for people with disabilities through ramps and elevators and has 100% accessible rooms. Please do not hesitate to contact our Guest Service team for any specific needs.

Check-in time is 3:00 PM and check-out time is 12:00 PM.

The nearest airport is Josep Tarradellas Barcelona – El Prat (BCN). You can get there by taxi (30 minutes, approximately €40), Aerobús (40 minutes to Plaça Catalunya, ticket €7.90), RENFE train (Airport Terminal 2 Station to Passeig de Gràcia, ticket €4.60), or private transfer (contact the hotel to book). The nearest metro stop is Passeig de Gràcia (L2, L3, and L4).

We have our own parking, no prior reservation required, at a cost of €35.20 per car per day (VAT included). We recommend checking availability in advance for larger vehicles.

We are right in the city center, on the famous Passeig de Gràcia.

Yes, we welcome small dogs up to 15kg. We recommend booking the STAY & DOG - Traveling with My Pet experience online to fully enjoy your pet's stay at the hotel. If you do not book this experience, a supplement of €36.30 per day (VAT included) will be charged. Only one dog per room is allowed.

No, but there are numerous restaurants and cafes nearby. We recommend La Terraza at the Hotel Claris, which serves Mediterranean cuisine.

Suites Avenue features a rooftop pool and a ground-floor pool. Both pools are open from 7:00 a.m. to 11:00 p.m. They are not heated and are for the exclusive use of hotel guests.

No. The terrace and pools at Suites Avenue are for the exclusive use of hotel guests.

Yes, the Mayan Secret Spa is open daily from 10:00 AM to 9:00 PM. It's a space dedicated to the balance and harmony between body and mind, and has received awards from the World Luxury Spa Awards.

Yes, we have a small fitness room with exercise equipment and a sauna.

Suites Avenue offers a fantastic picnic breakfast, presented in a box with a selection of quality products. It is delivered to your apartment between 8:00 a.m. and 12:00 p.m. and must be ordered the day before, before 6:00 p.m. The price is €19.80 per person per day (VAT included).

We recommend booking rates that include breakfast, as these offer a special discount on both the room rate and breakfast.

The nightly rate may vary depending on the room category selected and the different offers available. You can check prices online on this website by clicking the BOOK NOW button.

Suites Avenue offers a variety of apartments, including double, triple, and family apartments for up to four people, with views of Passeig de Gràcia and Gaudí's La Pedrera. All apartments feature a fully equipped kitchen, living/dining room, one or two bathrooms, and one or two bedrooms. Some apartments also have a balcony or terrace.

No, all rooms and indoor spaces at Suites Avenue are non-smoking. In accordance with current legislation, smoking is prohibited in all areas of the hotel.

No. None of our apartments have a jacuzzi.

Our online booking system clearly and thoroughly displays all applicable taxes and fees. Currently, stays in tourist apartments in Barcelona include a Tourist Tax of €9.50 per adult per night, and the applicable VAT is 10%.