For our Massages, Rituals and Treatments we recommend arriving between 5 and 10 minutes before your appointment.
You are asked to respect the privacy and tranquility of the other guests. The Mayan Spa Suite is a phone-free area.
If a cancellation is made within less than 24 hours, 50% of the value of the treatment will be charged. If made with less than 12 hours’ notice, 100% will be charged. To guarantee the reservation, a credit card or room number will be required.
Thank you very much!
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